Terms & Conditions of Sale

Terms and Conditions of Sale

  1. Definitions
  • “Company” refers to Electrical Generators and Pump Services Ltd.
  • “Customer” refers to the person or entity purchasing goods or services from the Company.
  • “Goods” refers to the products supplied by the Company.
  • “Services” refers to installation, maintenance, or any other services provided by the Company.
  1. General
  • All sales and services provided by the Company are subject to these Terms and Conditions.
  • Any variations or amendments to these terms must be agreed in writing by the Company.
  1. Pricing and Payment
  • All prices are quoted in Euro (€) and are exclusive of VAT unless otherwise stated

Payment Terms and Conditions

  1. Payment Methods

The Company accepts payment via:

  • Bank transfer (details provided on the invoice)
  • Credit/debit cards (subject to a processing fee if applicable)
  • Cheque (subject to clearance)
  1. Payment Terms
  • Payments must be made in full within 30 days from the invoice date unless otherwise agreed in writing.
  • A deposit of [insert percentage, e.g., 30%] may be required to confirm orders, with the balance payable according to the agreed terms.
  • For custom orders or special projects, payment milestones may be implemented (e.g., deposit, mid-stage payment, and final payment).
  1. Late Payments
  • Invoices not settled within the specified payment terms will incur an interest charge of.
  • If payment remains overdue for more than our Company reserves the right to:
    • Suspend deliveries or services until payment is received.
    • Pursue legal action to recover outstanding amounts.
  1. Credit Terms
  • Credit facilities may be offered at the sole discretion of the Company and are subject to approval.
  • Credit limits and terms are reviewed periodically and may be adjusted or withdrawn without notice.
  1. Currency
  • All payments must be made in Euro (€) unless otherwise specified in the invoice.
  • Any currency exchange or conversion fees are the responsibility of the Customer.
  1. Disputed Invoices
  • Any disputes regarding invoices must be raised in writing within 7 days of receipt.
  • Undisputed portions of invoices must still be paid within the original payment terms.
  1. Taxes and Charges
  • All prices are exclusive of VAT, which will be added at the applicable rate.
  • Any additional charges (e.g., delivery fees, customs duties) will be clearly outlined and are payable by the Customer.
  1. Refunds and Adjustments
  • Refunds or adjustments will only be made for validated overpayments or incorrect charges.
  • Refunds are processed within 14 days of confirmation.
  1. Termination of Account
  • The Company reserves the right to terminate credit accounts or suspend services if payment terms are consistently violated.
  •  
  • The Company reserves the right to charge interest on overdue payments at a rate of  8% per annum.
  1. Quotations and Orders
  • Quotations are valid for 30 days unless otherwise specified.
  • Orders are confirmed only when the Customer receives written acknowledgment from the Company.
  1. Delivery
  • Delivery dates are estimates and subject to availability. The Company shall not be liable for delays caused by circumstances beyond its control.
  • Risk of loss or damage to Goods passes to the Customer upon delivery.
  1. Title
  • Ownership of Goods remains with the Company until full payment has been received.
  1. Warranties and Guarantees
  • The Company warrants that all Goods supplied will conform to the specifications agreed upon.
  • Any defects must be reported in writing within 7 days of delivery.
  • The Company is not liable for defects caused by improper installation, maintenance, or use by the Customer.
  1. Installation and Services
  • Installation and other services will be carried out as per the agreed scope of work.
  • The Customer is responsible for ensuring site readiness before installation commences. Additional costs incurred due to site delays will be charged to the Customer.
  1. Returns and Cancellations
  • Goods can only be returned with prior written authorization from the Company.
  • Custom or special-order items cannot be returned unless faulty.
  • Cancellation of orders must be made in writing and may be subject to cancellation fees.
  1. Liability
  • The Company shall not be liable for any indirect, incidental, or consequential damages arising from the use of Goods or Services.
  • The Company’s total liability shall not exceed the value of the Goods or Services supplied.
  1. Force Majeure
  • The Company shall not be held responsible for delays or failures in performance due to events beyond its reasonable control, including but not limited to acts of God, strikes, or material shortages.
  1. Confidentiality
  • Any proprietary information shared between the Company and the Customer shall remain confidential.
  1. Governing Law
  • These Terms and Conditions shall be governed by and construed in accordance with the laws of Ireland.
  1. Dispute Resolution
  • Any disputes will first be attempted to be resolved through mediation. If unresolved, disputes will be subject to the exclusive jurisdiction of the Irish courts.
  1. Amendments
  • The Company reserves the right to amend these Terms and Conditions at any time without prior notice.
  1. Contact Information

For any queries related to these Terms and Conditions, please contact:
Electrical Generators and Pump Services Ltd
Noard, TwoMileBorris, Thurles, Co. Tipperary. E41W598
T; 0504-44437
W; www.egps.ie